My partner was locked out by Apple last year during a password/device change gone awry. Two weeks and we finally got through to someone competent who fixed it. At one point it looked as though we would lose many of the videos of our son growing up.

Since then I have been removing myself from the ecosystem - my email is from hey, file sync on Dropbox, obsidian for notes, whatsapp for messages. Sometimes it doesn’t feel as joined up, mostly it is way better.

Moved to framework computers + omarchy last month and am not looking back.