Brings back memories of a recent 16 year old stood in tears whilst they took her details to prosecute her because she was travelling on a child ticket "but my mum always bought me a ticket".
No mercy. Fuck those guys.
Same guy that stung me for not having a ticket when every other day they'd come round and let me buy a ticket on the train.. I even went to the window at the destination for a ticket, and then got referred for a penalty fare. Fuck that guy.
Yeah for many years the railway would let a lot of things slide even though they've had the legal right to prosecute.
Many people find out the hard way just how many legal powers the railway has (they have even more they could enforce, such as dropping litter, or playing music, or being inebriated - criminal offencs with no excuse)
The social contract of buying a ticket and behaving in return for good customer service has broken down, it's gone. It's really the entire of the UK at this point.