> He even mentioned how unpopular making things configurable is in the UI community.
Inability to imagine someone might have different idea about what's useful is general plague of UI/UX industry. And there seem to be zero care given to usage by user that have to use the app longer than 30 seconds a day. Productivity vs learning time curve is basically flat, and low, with exception being pretty much "the tools made by X for X" like programming IDEs
Convention over configuration is a powerful idea. Most people don’t want to twiddle with configs. The power user approach is the way to go.
Back in the 90s, you had a setting for everything! It was glorious. This trend of deliberately not making things configurable is the worst, and we can’t seem to escape it because artists are in charge of the UI rather than human interaction professionals.
App designers need to understand that their opinions on how the app should look and work are just that: opinions. Opinions they should keep to themselves.