alt Hacker NewsPart of the reason offering suggestions is 'wrong' is because it implies that they haven't tried to think of solutions to their problem. You are unwittingly implying that you are smarter than they are, even if that is not your intention.
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wisty • last Monday at 5:06 AM
If feel like only someone who is kind of dumb or insecure would think that ...
Smart people will even talk to a rubber duck to solve problems, because sometimes there's something obvious you missed.
Yeah. Step 1 is basically to say “damn, that sucks … what do you think you might do?” (or other clarifying questions).