Are you saying Amazon isn't a positive? Or that Bezos didn't contribute to making Amazon what it is?

I think it's pretty clear Amazon is quite a positive given by how many people like using it so much for it's convenient 1-stop shop, quick shipping, and hassle-free return process.

Are you saying it would be better to have to shop at 1000 different little websites with probably crappy or at least inconsistent return processes?