logoalt Hacker News

kortexlast Tuesday at 7:54 PM1 replyview on HN

So we have stats, that's the closest we have to objective, but I guess we can't trust those. You say your anecdote contradicts "the stats", and I genuinely believe you. Sincerely, what's the alternative? Vibes? We gotta steer this ship (society) based on something.

How else do you condense down myriad and often conflicting datapoints of this complex human existence in order to get trends you can make decisions on?


Replies

ahmeneeroe-v2last Tuesday at 11:17 PM

Short answer: idk.

Longer answer: this is a fundamental problem across many domains. I don't think anyone has solved it.

I think of a story of Bezos being told by his Amazon execs that customer support wait times were meeting X service levels. In the meeting room with his execs, Bezos dials up customer service, gets some wait time of >>>X and makes the point that service levels are not up to his expectations.

I don't think that story is a great analogy for running society but is interesting nonetheless.