I think the problem with ChatGPT / other RAG-based memory solutions is that it's not possible to collaborate with the agent on what it's memory should look like - so it makes sense that its much easier to just have a stateless system and message queue, to avoid mysterious pollution. But Letta's memory management is primarily text/files based so very transparent and controllable.

An example of how this kind of memory can help is learned skills https://www.letta.com/blog/skill-learning - if your agent takes the time to reflect/learn from experience and create a skill, that skills is much more effective at making it better next time than just putting the raw trajectory into context.