> Basically every product Mozilla releases is immediately met with extreme scourn and scepticism. While everyone else seems to get the benefit of the doubt

Literally nobody skeptical of Mozilla is giving MS and Google the benefit of the doubt. Mozilla gets skepticism from people exactly because they don't want Mozilla to become like those companies.

Pocket in particular was a breech of trust. It brought ads and surveillance to firefox, when many users had turned to firefox in the first place to avoid those same things. Of course that was going to draw criticism.

Google and MS are never going to do anything other than sell out their users for profit. Firefox users are more fiercely critical of the introduction of anti-features and enshittification because they don't really have anywhere else to turn to. Every other browser is just openly collecting your personal data, pushing ads in your face and shoving AI down your throat. The best alternatives we have to Firefox as a browser that respects its users at all are forks of Firefox. If firefox fails because it becomes a chrome clone that's also bad for privacy people will stop using Firefox and if Firefox dies off there are real questions about how many of the forks will continue to be actively maintained.

The browser ecosystem needs an alternative to chrome. Users want a browser that doesn't push ads, collect data, and allows customization. People complain about Firefox because the stakes are high.