That makes much more sense. I wonder what the non-HN public thinks - most of those products, like Firefox OS, were essentially unknown outside HN-like populations. Pocket was better known.
But yes, that is part of trust and I'd like to see them address it.
Firefox is still heavily used by Linux OSes as the default browser. But I think that's mostly momentum at this point. If more people knew about Mozilla's organizational challenges, then I think Firefox would get ditched.