I must have seen other sides of the community, since all I seen has been a consistent criticism that Mozilla neglects the two main products Firefox and Thunderbird, while focusing community money and focus on new products that does nothing to improve Firefox and Thunderbird. When new products get released it is indeed met with extreme scorn, and when they eventually fail, they will anew get criticized for wasting money.

There is a market share costs that pocket had on Firefox. Lost developer time, money and community trust mean that product pushed Firefox just that bit further into marginalization. Basically every product Mozilla releases is the same story when they fail to make their core product better.

It is not damned if you do, damned if you don't. Google could abandon Chrome, gmail or any other product like that and they would still be Google (and be profitable). Mozilla would not exist without Firefox, and the trust the community has with Mozilla is directly tied with Firefox.