> It's damned if you do, damned if you don't. Basically every product Mozilla releases is immediately met with extreme scourn and scepticism. While everyone else seems to get the benefit of the doubt, including the likes of Google, Mozilla seems to get the exact opposite of that.
You have any evidence for this - that is, that the same subsets of users are being hard on Mozilla and soft on Google? Because that's pretty easy to quantify if you have evidence, which I notice you haven't presented.
Right now all you have is a gut feeling disguised as an factual claim about reality - which is worse than worthless because it's biased by your feelings, as opposed to being a wild guess.
Of course it's probably not the same user base. But the point imo is that users did use it and get value out of it, even if die hard users cried hard their browser was invaded and that Mozilla lost the plot.
We even have commenters here saying Pocket lost Firefox some market share (without any evidence or argument in favor, so a gut feeling too), but nobody to say that maybe the feature was used by some? And maybe that was a pull for Firefox vs Chrome. (I'm not saying it was, I'm just saying we don't know)