And I hope ours does too. We're on Gitlab with runners on AWS at the moment, and the overhead is huge. Thousands of working hours spent on setting up and maintaining the infrastructure (even if it's code and probably a fraction of what our own datacenter would involve), millions in costs, hundreds of jobs spinning up to do jobs.
But also, many hours spent building jobs and the like that are off-the-shelf on Github Actions.
This is the main issue though, it feels like doing anything but what the largest companies offer just costs more time and money. It reminds me of the decades long push to move away from Microsoft, only for e.g. the office 365 offering to show up and make everyone's (software, account management) work easier and cheaper, forever.
Well, what else can we say? Enjoy your unilateral price increases or features shoved down the throat (CoPilot anyone?), with exactly 0 extra money in your pocket. Unless you are a C-level, of course.