My experience working at large size company that paid those sort of sums for a different FEA software is that we got an "application engineer" assigned to us to answer any questions we had and provide needed documentation if anything was needed. He actually sat and worked from our own offices one day per week.
Ansys also costs 5 digits per seat per year.
My experience working at large size company that paid those sort of sums for a different FEA software is that we got an "application engineer" assigned to us to answer any questions we had and provide needed documentation if anything was needed. He actually sat and worked from our own offices one day per week.