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polalaviktoday at 6:58 PM1 replyview on HN

Passkeys need a marketing campaign and UX overhaul.

I’m a technical guy, but I really don’t understand what the fuck is going on when I use a passkey. All I know is one day it appeared as an option and it let me login to things. I don’t really understand where it lives, what device it’s tied to, how scanning a QR code on Google Chrome on my phone magically logs me in, etc etc.

The user was not educated on this. Hacker News is the top 1% of computer power users. You gotta understand to someone’s grandma or mom or brother who works in real estate none of this makes any sense nor will they educate themselves on what it is.


Replies

timmyc123today at 7:07 PM

when you create or use a passkey, the UI on all platforms tells you where it is going to be saved or where it is coming from.

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