Slow, steady, progress can appear quick when the alternative is no progress at all. Or, alternatively: avoid "dead air".
I think I generally identify with what the article is saying - but I think it's more about responsiveness and predictability than pure speed. I've always been a pretty quick worker, but more importantly I've been responsive. It's better to reply back in 5 seconds with an "I don't know; you might want to talk to Susan about this instead" than to spend an hour researching on your own and give them the answer yourself. You can even say "If Susie is too busy, I can look into it myself, but it might take an hour or two".
alt Hacker News
Slow, steady, progress can appear quick when the alternative is no progress at all. Or, alternatively: avoid "dead air".
I think I generally identify with what the article is saying - but I think it's more about responsiveness and predictability than pure speed. I've always been a pretty quick worker, but more importantly I've been responsive. It's better to reply back in 5 seconds with an "I don't know; you might want to talk to Susan about this instead" than to spend an hour researching on your own and give them the answer yourself. You can even say "If Susie is too busy, I can look into it myself, but it might take an hour or two".
Communicate, communicate, communicate.