> Amazing how they continue not to cater to their core audience.
I’ve seen this across several industries now.
The “core audience” is too small and too particular. There is another audience, much easier to please, much much larger, much more money can be made off them. Why stick to your niche “core audience”?
Well Mozilla has completely failed at it, for starters.
No, it's not much easier to please. You will compete with Chrome and you will lose. It is the core audience that is much easier to please, because those are loyal users that trust you and all you have to do is respect this trust by providing a stable service without nasty surprises.