> Usually the people who question decisions are shot down because they don’t have a wholistic understanding of the decision and (respectfully) don’t have good arguments.

It takes months of dysfunction until the customer says "I do not want to work with you anymore" or until the "overtime and over budget" thing suddenly becomes too large and problems show up in numbers. Or until key team suddenly completely decomposes. Every single time I have seen that, multiple people tried to communicate about the issue and were shot down.

It is not like management was always "wholistically" right and everyone down there just dont see big picture or have bad arguments - they usually just do not know what is going on on lower levels. Failure to actually listen, whether because it feels bad or because it would take time is quite common.