Governments always focus on the tools and not the people. Troubleshooting and resolving the root cause requires work. They do not get paid to work or care meaning they could sit on their hands and still get paid.
> they could sit on their hands and still get paid
Could? I know of government employees who literally cannot do their job, yet somehow they've been employed for over twenty years. When I say they can't do their job, I mean they have to ask coworkers how to do something that is and always has been a job requirement, and they have to "ask for help" every time. People are actually enabling massive amounts of waste and inefficiency.
Then there are those who don't even have work to do, and will take offense if you ask them to justify their continued employment. As though they are owed a position in the organization tomorrow just because they have a position in the company today.
> they could sit on their hands and still get paid
Could? I know of government employees who literally cannot do their job, yet somehow they've been employed for over twenty years. When I say they can't do their job, I mean they have to ask coworkers how to do something that is and always has been a job requirement, and they have to "ask for help" every time. People are actually enabling massive amounts of waste and inefficiency.
Then there are those who don't even have work to do, and will take offense if you ask them to justify their continued employment. As though they are owed a position in the organization tomorrow just because they have a position in the company today.