> It is almost aways a failure of the technical infrastructure previously created in the company. An AI will solve the trivial aspects of the problem, not the real problem.

This is so true. Software that should be simple can become so gnarly because of bad infra. For example, our CI/CD team couldn't get updated versions of Python on the CI machines, and so suddenly we need to start using Docker for what should be a very simple software. That's just an example, but you get the idea, and it causes problems to compound over the years.

You really want good people with sharp elbows laying the foundations. At one time I resented people like that, but now I have seen what happens when you don't have anyone like that making technical decisions.