Usually I'm not a big fan of legislation, but in this case I completely agree. Companies unilaterally taking away anything you've paid for is effectively no different from theft, and ToS shouldn't be able to escape that. Or even if it's a free service but it's something you've built up value in -- a history of photos, messages, emails, etc. -- it's similarly effectively theft.
I agree there absolutely needs to be a form a habeus corpus here with arbitration to hear from both sides. And what's more, even when an account gets shut down, an export of all data must be provided, and a full refund of the purchase price of any digital licenses/credits still active. So even if a spammer takes over your account and Megacorp isn't convinced it wasn't you yourself that decided to spam, you still don't lose your data or money spent -- it's ultimately just a (very big) inconvenience.
> Usually I'm not a big fan of legislation, but in this case I completely agree.
Yeah, I mean it's just basic rules of commerce, not very different from laws about false advertising.
As it happens, in the U.S. consumer protection policies always top the lists of policies with the most bipartisan support.
Legislation is how we hold the powerful to account, ideally. It turns out, when people have billions of dollars, sometimes you have to stand up as a society and tell them "no".
> Usually I'm not a big fan of legislation
Corporations need to be heavily regulated. They won't just do the right thing for its own sake.
https://www.simonandschuster.com/books/The-Corporation/Joel-...