> We should impose, by law, the following rules on all companies that offer accounts to their customers.

When the services that a company provides gets to this level, it starts becoming like a public utility. If it's not possible to participate in society without using such a service, then the services should be governed like utilities are.

I wouldn't be opposed to having actual government-provided services for things like e-mail, text message, and discussion forums at a very basic level. Then (in the US anyway) we could apply the government restrictions on privacy and freedom of speech, with laws governing the oversight and implementation. Of course there would be major details to work out to prevent misuse, corruption, etc.; but it could solve the problem of losing your essential on-line identity -- as long as the government has any interest in you at all for something like expecting you to be able to send/receive an e-mail in order to pay your taxes, then they wouldn't ever cancel your account. 3rd-party services would still be possible, but then they could do whatever their business model supports, and caveat emptor. How people can expect businesses services like Facebook to comply with their personal expectation of free speech is beyond me.