alt Hacker NewsI remember that article. It's wild the extent to which "anti-fraud" has captured companies, destroyed their UX, and seemingly directs all their actions. And when you criticize it, they blame KYC/AML and cry and act as though they have no agency. A very small tail is wagging the dog!
Tail size is fraud budget (loss) and appetite (loss+mitigation costs). The math is straightforward to determine how much fraud you're willing to eat on an annual basis. They still have customers and revenue, right? So not terribly wild imho.