alt Hacker NewsThen you better be prepared to pay for it, and still expect cases where things go wrong.
The problem with having support dealing with problems like this is that fraudsters will figure out how to manipulate it, while honest people will still encounter these problems. The easier you make it for honest people to resolve these disputes, the easier you will make it for fraudsters since it would involve yet another avenue for them to exploit. Plus the whole process will become more expensive, which someone has to pay for.
This is exactly how SIM swapping scams worked.
Scammers would call into Teleco customer service with panic and tears to trick the support person into moving your phone number onto their device, and then they drain your SMS 2FA accounts.