> Dealing with fraudsters should be baked into the cost of doing business for these megacorps. A smaller business couldn't get away with this kind of "support". The largest companies should be held to the same standard.
It is already baked into the costs in business models of big companies. And they are pretty good at it, actually; we’re talking about one high-profile case, and it’s not the only one, but it is rare enough that such stories are still newsworthy.
The standard that people want, though, is absolute certainty: zero errors that affect real customers, a 0% false positive rate.
The scale is in fact a challenge. If a small business has a 0.00001% false positive rate, they will affect approximately zero of their customers. For Apple, managing billions of accounts, that same false positive rate would affect hundreds of real customers every day.
IF it happens to a high enough profile person that we can all hear about it, it's certainly happening to far more not high profile people we never hear from. No one wants absolute certainty. We want less corporate fuckery.The scale of the challenge is not an issue for companies worth trillions of dollars except that they don't want to spend a meaningful part of those trillions to deal with the challenge.