alt Hacker NewsYou are suggesting that companies be legally required to staff a "Complaint Bureau" where low-level employees must face, in person, the most disgruntled and potentially unstable 1% of the internet. This can only end well.
You are suggesting that companies be legally required to staff a "Complaint Bureau" where low-level employees must face, in person, the most disgruntled and potentially unstable 1% of the internet. This can only end well.
That actually sounds good to me.
If this place attracts violence, the company can afford bulletproof glass and an alarm button that alerts the police, and I'd rather have the unstable 1% remanded to police at the risk and cost of a rich company than to have them stab a rando on the street later.
Employee protection laws that mandate said bulletproof glass in certain situations already exist in civilized countries.