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pton_xdlast Thursday at 9:13 PM6 repliesview on HN

This is what seemingly every app does. They add 15 different categories for notifications / emails / whatever, and then make you turn off each one individually. Then they periodically remove / add new categories, enabled by default. Completely abusive behavior.


Replies

wmeredithlast Thursday at 9:34 PM

Want to unsubscribe from this email? Ok, you can do it in one click, but we have 16 categories of emails we send you, so you'll still get the other 15! It's a dark pattern for sure.

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ipythonlast Thursday at 9:23 PM

Yep. Had that happen with the United app a few weeks ago. Unsolicited spam sent via push notification to my phone. Turns out that they added a bunch of notification settings - of course all default to on.

Turned them all off except for trip updates that day.

Best part is- yesterday I received yet another unsolicited spam push message. With all the settings turned off.

So these companies will effective require you to use their app to use their service, then refuse to respect their own settings for privacy.

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josephgyesterday at 12:07 AM

When I get email like that, I mark it as spam. That trains the spam filters to remove their marketing email from everyone's inbox. I see it as a community service.

hansvmlast Thursday at 10:48 PM

That behavior is what finally got me off Facebook awhile back.

Edit: And something similar with Windows now that I think about it; there was a privacy setting which would appear to work till you re-entered that menu. Saving the setting didn't actually persist it, and the default was not consumer-friendly.

bradleyankromlast Thursday at 9:18 PM

LinkedIn does the same thing re emails, notifications, etc that they send. I think I turned off notifications that connections had achieved new high scores in games they play on LinkedIn. Absurd.

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fragmedelast Thursday at 10:00 PM

I especially like how they add it to the bottom of a widget with hidden scrollbars, just to make it totally missable that they added them at all!