I see your point better also. I'd like to think you're right, especially about the accidental complexity getting removed. That would do much to make me feel more positive about the way work is.
And in fact, if you have multiple firms in competition, the one that can decrease accidental complexity the most has a competitive advantage. Maybe such firms will survive and firms with more accidental complexity will die out.
That sounds right to me. It also makes me wonder whether artificially low cost of capital (artificially low interest rates) would result in more manufactured complexity.