alt Hacker NewsWhy use a website at all, then? United has a reservations 800 number and you can print your boarding pass at the airport.
Replies
bluGill • yesterday at 7:09 PM
Often there is an extra fee to use the 800 number. (I'm not sure about United, but some places do that)
I get the sarcasm, but it's like comparing apples to oranges. Calling a number and talking to people is vastly different to clicking some buttons on your phone. App/website have almost same user interface, just different ways to get to that interface. Calling the number is totally different interface.