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nsagentyesterday at 5:20 PM2 repliesview on HN

They screwed me in a different way. I simply didn't log into Amazon for a couple years as I've tried to minimize my use of Amazon. When I went to log in, they locked my account without any way to unlock it. Talking with support multiple times did nothing. Now all my digital purchases are gone.

Edit: If anyone knows a way to get them to unlock the account, I'd appreciate it. They won't issue a password reset or anything similar, which seems ridiculous considering they never claimed fraud. Simply that it had been too long since I logged in.


Replies

WolfeReaderyesterday at 9:28 PM

"Now all my digital purchases are gone."

If you used to be one of those good consumers who would never even think of breaking DRM, I hope you reconsider it now.

namibjyesterday at 7:08 PM

If you're in the US just look up the small claims process local near you, and do it. The fee is small and you'll learn how it works, and that's worst case.