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manqueryesterday at 8:47 PM1 replyview on HN

It’s always faster and easier to copy than create(AI or not). There is lot of thought and effort in doing it first, which the second team(to an extent) can skip.

Much respect to what have you have achieved in a short time with graphite.

A lot of B2B SaaS is about tones of integrations to poorly designed and documented enterprise apps or security theatre, compliance, fine grained permissions, a11y, i18n, air gapped deployments or useless features to keep largest customers happy and so on and on.

Graphite (as yet) does not any of these problems - GitHub, Slack and Linear are easy as integrations go, and there is limited features for enterprises in graphite.

Enterprise SaaS is hard to do just for different type of complexity


Replies

gen220yesterday at 10:21 PM

I think trivial GH integrations are easy.

If you've used Graphite as a customer for any reasonable period of time or as part of a bigger enterprise/org and still think our app's particular integration with GH is easy... I think that's more a testament to the work we've done to hide how hard it is :)

Most of the "hard" problems we're solving (which I'm referencing in my original comment) are not visually present in the CLI or web application. It's actually subtle failure-states or unavailability that you would only see if I'm doing my job poorly.

I'm not talking about just our CLI tool or stacking, to clarify. I'm talking about our whole suite, especially the review page and merge queue.

What kind of enterprise SaaS features do you wish you had in Graphite? (We have multiple orgs with 100s-1,000s of engineers using us today!)