My understanding is that people who connect specifically to the NIST ensemble in Boulder (often via a direct fiber hookup rather than using the internet) are doing so because they are running a scientific experiment that relies on that specific clock. When your use case is sensitive enough, it's not directly interchangable with other clocks.

Everyone else is already connecting to load balanced services that rotate through many servers, or have set up their own load balancing / fallbacks. The mistakenly hardcoded configurations should probably be shaken loose anyways.

If you use a general purpose hostname like time.nist.gov: that should resolve to an operational server and it makes sense to adjust during an incident. If you use a specific server hostname like time-a-b.nist.gov: that should resolve to the specific server and you're expected to have multiple hosts specified; it doesn't make sense to adjust during an incident, IMHO. You wanted boulder, you're getting boulder, faults and all.