I like how frank the report is, no sugarcoating. "We relied on manual error prone verification and made a mistake. We have to automate the process."
As ARIN block owner this situation is kinda scary but reading this actually makes me think it's less likely to happen again .
I'm curious how these fellas took something like IP block allocation and turned it into an Excel based workflow.
You don't find this part
> We have to automate the process.
to be ominous?
The road to automation is always full of outages.