Not everyone has the means to call in a “professional” and pay the fully loaded price without trying to trim some fat. It sounds to me like they were taking the fat out of the foundation job by mining out a space for the repair. What he’s describing is probably between the mid five figures and the low six figures to get a professional to do. I don’t know many people who could come up with the down payment for a construction loan on that.
I also took on a remodel under similar conditions and I think that the decision they undertook was likely very reasonable at the time. The outcome, in retrospect, would be obvious as well. But sometimes you have to grit your teeth and finish something.