> "Arguably much better support"

If you come at it like a sinner asking for penance, the englightened may come to guide, but that's not what I'm talking about. If you to rage, these same people will become inquistors. Rage isn't all about solving a problem, it's about catharsis. It's not so much about technical support, it's about emotional support. A bad design decision (like the GNOME desktop redesign) is not a technical problem. It's not a bug, it's a feature.