I don't think the person you're replying to is justifying it, but saying there's no laws to prevent the abuse.
Personally I think tech CEOs should be put in stocks in the town square on the regular but they're protected from any form of repercussions besides extreme cases of fraud. Even then, they're only held accountable when the money people have their money effected, not when normal people are bulldozed by the abuse.
If I was 10 years younger, I might agree that they aren't justifying it, but I have enough experience with passive speech to just not let it pass anymore.
Regarding remedy, we really need laws on this stuff yesterday. The problem is that we have to gut first amendment freedoms for some of this stuff, which wont go anywhere because there will always be too much overreach with today's representatives.