alt Hacker NewsI spoke to a few people outside of IT and Tech recently. They are senior people running large departments at their companies. To my surprise, they do not think AI agents are going to have any impact in their businesses. The only solid use case they have for AI is a chat interface which, they think, can be very useful as an assistant helping with text and reports.
So, I guss it's just us who are in the techie pit and think that everyone else is also is in the pit and use agents etc.
I think it's because what tech people do is objectively verifiable.
Did the thing the agent made do what it was supposed to do? Yes/No. There's no "mayyyybe" or feelings or opinions. If the sort algorithm doesn't sort it doesn't work.
But a secretary-agent for a non-techie is more about The Feels. It can summarize emails, "punch up" writing etc. But you can't measure whatever it outputs by anything except feels and opinions.