Hanlons razor is stupid and we should stop using it.

First off, we don't actually know how ignorant someone is or is not, but from what I see people GREATLY underestimate ignorance.

Rich people building state-sponsored surveillance are not ignorant. They absolutely know the consequences. They either don't care, or they are actually targeting those consequences.

Secondly, it falls apart in organizations. When we apply hanlons razor to an organization, we're claiming EVERYONE there must be ignorant. Which is just obviously not true.

Someone knows, probably lots of people know. And they choose not to act - that is malice. Choosing not to do something is a form of malice.