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cosmic_cheeseyesterday at 10:16 PM5 repliesview on HN

The crux of the matter is that even if one values upgradability and repairability, neither is a frequent need for practically anybody. Reliable machines rarely need repairs outside of owner mistreatment, and most people I know who are technically capable enough to care about upgrading generally do it maybe once every 4-6 years, by which point hardware has usually advanced far enough that buying a new laptop is easy to justify.

So while upgradability and repairability are great to have, their material impact on day to day user experience is minimal, except maybe for people who have a tendency to severely underspec their initial hardware purchases. On the other hand, things like chassis rigidity, cooling performance, fan noise, and battery life being subpar are constant reminders that you spent a pretty penny on a laptop that's not meeting your needs.

The reality may be that wanting a laptop that's well rounded and competent across the board AND repairable+upgradable is akin to having your cake and eating it too, but that doesn't stop people from wanting it anyway.

As an aside, I believe that Framework could probably get closer to that ideal if they unchained themselves from the port module idea. Yes it's cool, but it forces all sorts of design compromises that otherwise wouldn't be necessary, and I'd bet that something like 80-90% of Framework buyers would be just as happy if changing ports required opening up the chassis, swapping out side plates, and doing a little bit of internal wiring.


Replies

goku12today at 7:19 AM

> The crux of the matter is that even if one values upgradability and repairability, neither is a frequent need for practically anybody.

Judging reparability and serviceability the same way as you do with other features is absurd, to put it charitably! It is one feature that you rarely use, but brings you huge value when you do use it. You don't realize how much savings we used to extract by progressively upgrading the same desktop PC for two to three generations instead of throwing away the whole PC and buying a new one each time. This dismissal of the feature is bizarrely shortsighted.

> The reality may be that wanting a laptop that's well rounded and competent across the board AND repairable+upgradable is akin to having your cake and eating it too, but that doesn't stop people from wanting it anyway.

I talked about this just two days ago. Unlike how you project it, that ideal is entirely feasible if there was enough investment and a large enough market. Instead, OEMs inflict the opposite on the consumers who take it all in without pushing back. These companies choose and spread suboptimal designs that suit their interests and then insist that it is the only viable way forward. It's absurd that consumers also repeat that falsehood.

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makeitdoubletoday at 12:42 AM

> hardware has usually advanced far enough

That's not what we're experiencing.

Screens have seen improvements, but not in a significant way within these 4-6 years. Keyboards haven't improved leaps and bounds. Track pads either. Laptop casings haven't seen innovation either.

The only thing that significantly changes is the motherboard, which is not nothing, but replacing it independently makes sense to me.

> port module idea.

That's one of the best idea they have! You might have bought a laptop with 4 USB ports 5 years ago, only to realize you'd be so much happier with two USB-A. Or you realize you never ever use the SD Card slot. Well, you'd fix that easily on a Framework, not on any other laptop.

I wish I could do that right now. The only reason I haven't one of their laptop is their stubborn refusal to ship outside a dozen or so countries.

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MarsIronPIyesterday at 10:59 PM

This. My idea of a repairable laptop is the Thinkpads up until around 2015. And I absolutely agree that the port modules forces Framework to limit the number of ports to the point that I'd hesitate to purchase one because I'd be swapping ports all the time.

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paulddraperyesterday at 11:16 PM

This is an insane take.

The number of MacBooks I’ve seen shipped back to repair center for weeks, over a single non functional key, is astonishing.

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idontwantthisyesterday at 11:19 PM

Also the fact that hardware is pretty stagnant and upgrades aren’t that important anymore for most stuff. I bought an Acer in 2012 and over the next 5 years I upgraded the RAM from 4 gb to 8gb and swapped the hdd for an ssd. Those were enormous upgrades! Then I bought a MacBook Pro with 16gb and an ssd and didn’t need another computer until this year (still didn’t NEED one but I found a good deal on a 4 year old MBP).