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YorickPeterseyesterday at 10:17 PM2 repliesview on HN

> The author doesnt know what he wants and doesn't know what framework provides.

Indeed, I just pressed a "Buy now" button without a moment's thought. Clearly the fault is all mine.


Replies

LarsAlereontoday at 3:31 AM

So basically this article is 50/50 insightful and helpful feedback from a Framework customer, mixed with gripes by someone who bought the wrong laptop for them. Part of the reason this is getting a sour response is that most laptop companies don't even offer the choice of a larger, more expandable model. Framework does, and you bought it despite not actually wanting that, then dinged it for the compromises inherent in the design you chose. It seems like the 13.5" Framework was the obvious fit for your needs?

To use a silly food analogy, imagine there's a popular salsa company. The customer base has been clamoring for them to release an extra-hot salsa that also has corn in it, though that's a polarizing combination. A purchaser gives it a bad review because, in addition to some very legitimate critiques of the spice flavors, it's too hot and corn doesn't belong in salsa. People who wanted the extra-hot salsa with corn have a point when they say that person should have reviewed the medium salsa without corn.

MostlyStableyesterday at 11:40 PM

All of the complaints you had are extremely reasonable reasons to not want the Framework 16 (or any Framework). While I personally am quite happy with mine, I very much believe that it is not for everyone, and in fact has quite a niche audience. That being said, most of your complaints should have been obvious from viewing images or reading any of the numerous reviews. So yes, I agree with the GP comment that you seem to have bought the computer without knowing what you wanted and/or what the Framework offered/was.

Being more expensive, heavier, and worse "fit and finish" is pretty much the tradeoff for upgradeability and repairability. Not everyone values those things to the same degree, and deciding that those tradeoffs are not worth it is completely reasonable. I just don't understand how you could get wind up buying one without knowing those were the tradeoffs you were making. I've read almost every one of these complaints in previous reviews. It's not exactly a secret.