I think if you compare on price alone, yeah there are quality tradeoffs when you purchase a Framework. They don't get everything right, and often an equivalent model from Lenovo or HP is going to feel superior. But... buying Framework is putting a stake into having somewhat open laptops that you can service and upgrade yourself. Lenovo laptops have become less and less reparable (following the MacBook formula) and it's very important a company like Framework continues to exist.

At the same time, this kind of user feedback is very important, to help Framework identify the areas where they can or have to improve. Framework is a very reactive company and while hardware takes time, they typically address issues in their next models.