Contrary, every consumer facing product I've worked had no performance metrics tracked. And for enterprise software it was even worse as the end user is not the one who makes a decision to buy and use software.
>>what you mean by software houses
How about Microsoft? Start menu is a slow electron app.
> How about Microsoft? Start menu is a slow electron app.
If your users are trapped due to a lack of competition then this can definitely happen.
The Start menu is not an Electron app. Don't believe everything you read on the internet.