Sure, Times New Roman is not a great font and comes with many negative connotations. But having official government communication look like a highschoolers first digital essay is even worse.

The obvious solution is doing what many large companies, as well as other governments are doing. Create your own Font. (e.g. https://styleguide.bundesregierung.de/sg-de/basiselemente/sc... https://www.ibm.com/plex/)