I also wonder about the process.

I've worked for a lot of people involved in the process happily request their software get turned into spaghetti. Often because some business process "can't" be changed, but mostly because decision makers do not know / understand what they're asking in a larger scheme of things.

A good engineer can help mitigate that, but only so much. So you end up with industrial sludge to some extent anyway if people in the process are not thoughtful.