All user accounts are also customers. Some are paying with data and contributing to metrics going up.
That’s not how words work.
All users are stakeholders.
They’re emphatically not considered customers.
We can disagree with that, create legal protections for those people - but that doesn’t make them customers to OpenAI, Anthropic, et al.
alt Hacker News
That’s not how words work.
All users are stakeholders.
They’re emphatically not considered customers.
We can disagree with that, create legal protections for those people - but that doesn’t make them customers to OpenAI, Anthropic, et al.