2025 was the year of development tool using AI agents. I think we'll shift attention to non development tool using AI agents. Most business users are still stuck using chat gpt as some kind of grand oracle that will write their email or powerpoint slides. There are bits and pieces of mostly technology demo level solutions but nothing that is widely used like AI coding tools are so far. I don't think this is bottle necked on model quality.

I don't need an AGI. I do need a secretary type agent that deals with all the simple but yet laborious non technical tasks that keep infringing on my quality engineering time. I'm CTO for a small startup and the amount of non technical bullshit that I need to deal with is enormous. Some examples of random crap I deal with: figuring out contracts, their meaning/implication to situations, and deciding on a course of action; Customer offers, price calculations, scraping invoices from emails and online SAAS accounts, formulating detailed replies to customer requests, HR legal work, corporate bureaucracy, financial planning, etc.

A lot of this stuff can be AI assisted (and we get a lot of value out of ai tools for this) but context engineering is taking up a non trivial amount of my time. Also most tools are completely useless at modifying structured documents. Refactoring a big code base, no problem. Adding structured text to an existing structured document, hardest thing ever. The state of the art here is an ff-ing sidebar that will suggest you a markdown formatted text that you might copy/paste. Tool quality is very primitive. And then you find yourself just stripping all formatting and reformatting it manually. Because the tools really suck at this.