alt Hacker NewsBlockchain and split payments would work here. The transparency would be useful. Maybe even using x402?
So buyers should be able to see where and how their money is going to be distributed after payment. How much does the driver get? How much is he/she earning? Comparable drivers can compare metrics.
Perhaps unions could build some type of payment app and have gig workers use it as part of their employment contract?
So gig workers end up like ebay sellers with a feedback, followers and sales data on display. They can take their profile with them to new employers as well. Buyers get a profile too. Funds could also be held in escrow, and refunds granted where applicable. I don't know.
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I'm not sure why you're getting downvoted. This is actually a really good solution that I hadn't thought of.
I'm eager for the web3 economy to truly take off. There are so many little improvements to the way things work with blockchain compared to the black hole that is fiat currency; it's astounding.
But yes, in essence, if the post is true, then this is a misrepresentation of what the service is actually doing. Being able to verify where your payment is going on a publicly available blockchain would provide customers and employees with some clarity.
This is not a tech problem, it will not be solved by new tech. It is a civil problem coming from institutional degradation and corruption.