alt Hacker NewsWhen Nadella took over from Ballmer, he steered Microsoft in a better direction for a while. But by now he's become a lot worse. The biggest software company can no longer produce good software and its products are actively hostile to users. Nadella cares only about one thing, which is shoving AI everywhere and to everyone, at any cost. The irony is that he knows nothing about AI, how to build capable models or how to build useful AI products, nor does he have people who do. AI is his Metaverse: something he's singularity focused on, to the point of neglecting everything else, without any idea what to actually do with it.
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People have forgotten this, but he did the same with Windows Phone for a while at the very start of his time as CEO. His motto was "cloud first, mobile first" where cloud meant Azure and mobile meant Windows Phone. After some time he gave up and they pivoted into the direction he is now well known for, which was to focus on good developer tooling regardless of OS.
People don't understand that this is MS culture. It doesn't mater the CEO. They'll always move to lock customers into the useless products they create.
I actually just had to independently tag him on LinkedIn after my son had an issue with his Minecraft account. Their account recovery flow directs you to call on the phone and then when you call on the phone, it directs you to use the account recovery flow. When we went to their Support page we received a stack trace from asp.net. After wasting several hours, we screenshot of the error and tagged him on LinkedIn and filed a credit card dispute.
In my LinkedIn post I questioned if they can’t be trusted with a $30 game license how can we trust them with a multi million dollar copilot rollout? I pointed out that it seems like this is more than just a lack of human support. It is a company that: does not care about their own brand, the up-time of their own systems, their own employees, or their customers.
I question if their goal is to simply extract money under unethical conditions. I question whether they expect the customer to just repeatedly purchased the game every time the company fails to deliver it. I also questioned to him why he has hiring managers bragging on LinkedIn that they expect people to output 1 million lines of code per month, so they can rewrite the operating system in rust, while their systems are off-line.
I noticed an immediate dip in quality of the products when Nadella came into power. Even Windows 8, for all the faults of the Metro UX, felt like a complete product.
I feel the same, but in hindsight it makes a ton of sense once you consider that Microsoft customers have not, and for a very long time, been its end users. Instead, it's been those (mostly technically incompetent) FortuneXXX middle/top-managers and IT support department managers that they hooked on to Azure & al. via obscene service agreements (for no better cause than "everyone else is doing it anyway" and "nobody ever gets fired for placating MS stuff everywhere").
Microsoft is just profiteering off of their defacto monopoly, selling more is their only metric, the "what" is secondary.
True, its insane how bad MS teams performs and is built and this is coming from a company that have written their own OS, Programming languages, frameworks etc.
Nadella had it easy when he took over. Stock soared before he did anything. The only improvements seemed to be made by others using the CEO change to try & push a few better agendas.
Acquired podcast had Ballmer on this past year. Gives interesting take of how he was never a true CEO, always had Gates still running things.
I imagine Microsoft probably has about 5-10 CEOs running it right now. Nadella is just the face. Amy, Brad & Kathleen for sure. Would not be surprised if Bill still has a lot of say. Guthrie probably doesn't have enough say.
I miss Balmer in what concerns Windows development culture.
Not aiming at you specifically, but I am tired of seeing shitty behaviour that is dismissed as best as incompetence. I do not want to believe someone becomes the CEO of one of the strongest organization on earth without a strategy sixth sense. So, why would he be shoving AI everywhere ? What does he know that we don't about it ? Is it just plan surveillance ?
Concerning AI he is also cluless about how to use it well - or at all - for their non-AI product portfolio.
It's definitely not ignorance of AI that is the problem. It's entirely enshittification and number goes up.
It's just exceedingly bizarre watching this AI stuff and not except that global capitalism is deranged dick measuring.
Nadella was the one who fired Microsoft's QA team for Windows. It took a while but those chickens finally came home to roost.
https://www.computerworld.com/article/1626871/microsoft-to-b...
This one youtuber, I forget his name, was fired as part of that layoff. He had a son with severe Autism and Microsoft's health benefits were very important to him.