There was definitely a bit of Pournelle's Iron Law of Bureaucracy [0] at work. I worked there during a lot of the drama you allude to, and... It sucked, for everyone. But also...
For most of SO's history, the vast majority of visitors (and this questions, answers) came in via Google. Not "search engines"; Google. This was pretty much baked in right at the start, and it effectively served as the site's primary user interface for years. And it worked. It worked pretty well! Until it didn't.
At some point, Google started surfacing fewer "tried and true" Q&A examples and more unanswered, poorly-answered or moderated examples. This broke the fundamental assumption that sat behind SO's moderation - that curating a smaller set of posts was preferable to encouraging more, and newer. Suddenly, Google wasn't a very good UI for SO anymore.
...and SO didn't really have a fallback. Heck, for a while during this period they actually stopped showing questions on their homepage unless you were already logged in; the core assumption remained that there was a never-ending spring of new people feeding the thing. LLMs weren't the start of the problem, they were the end - the final wake-up call.
I don't know that a site like SO can exist without the old Google, the old Internet; it is a product of all that, in the same way that mass-market TV shows were a product of 20th-century broadcast technology, or trade paperbacks of a particular intersection of printing tech and reading habits.
[0]: https://www.jerrypournelle.com/reports/jerryp/iron.html
Lots of moderation issues are also UI issues.
I suspect it’s the same issue for whatever is the “meta” in a competitive video game.
Optimization based on the available affordances ?
> the core assumption remained that there was a never-ending spring of new people feeding the thing.
Hi Shog, hope you're doing well! Just thought this bit was insightful; I can fully believe this was the idea and the motivating factor for a lot of the decisions made seemingly in a vacuum (from the outside).
How much do you think Area51 and the push for the SE network rather than sticking with the Big Three affected things? I always got the impression that they tried to scale into places that ultimately attracted too much noise and overestimated the willingness of (community) moderators to effectively work for free for them to take on the wave of less technical/principled users.
I swear that about 3 of your replies look like LLM content or at best "LLM-massaged" messages :-(
Shog9, excellent comment and very apt. I have to point out that you were also part of the toxicity and bad tone. You very much were part of the problem. Moderation and staff were very much the downfall.
Oh, hey, Shog, good to see you doing well. It was a heck of a ride, hmm?