alt Hacker NewsRead their point 1 carefully. They are saying, when you are building something or trying to solve a problem (for internal or external users) if you follow the user obsessively you will have a far better outcome that aligns with having impact and long term success. This does imply thinking about UX, but transitively, IMO.
I am not sure I follow - is he, or is he not, writing about his experiences from 14 years at Google? The title suggests he does, yet you suggest that he does not?