logoalt Hacker News

simonwlast Wednesday at 5:30 PM4 repliesview on HN

Key comment is this one: https://github.com/tailwindlabs/tailwindcss.com/pull/2388#is...

> [...] the reality is that 75% of the people on our engineering team lost their jobs here yesterday because of the brutal impact AI has had on our business. And every second I spend trying to do fun free things for the community like this is a second I'm not spending trying to turn the business around and make sure the people who are still here are getting their paychecks every month. [...]

> Traffic to our docs is down about 40% from early 2023 despite Tailwind being more popular than ever. The docs are the only way people find out about our commercial products, and without customers we can't afford to maintain the framework.


Replies

ibejoeblast Wednesday at 11:01 PM

>The docs are the only way people find out about our commercial products

Wall that's the problem, and it's tractable problem. Seems like tailwind needs a sales strategy beyond hoping people read the docs. And that it gives rise to a perverse incentive--making a less intuitive product to drive the need for documentation--is bound to affect the product.

If LLMs are really the problem, and it seems possible that they are, then you might need to lean in. Maybe selling access to mcps and skills. I'd still bet on hiring someone to chase down some contracts is going to be the easiest way out of the hole though.

show 2 replies
kelnoslast Thursday at 2:25 AM

I feel like if their docs are their only funnel into their commercial product, they need to fire their marketing staff and find people who are competent. There are so many other ways they could be reaching potential customers, even those only familiar with Tailwind's free product.

show 4 replies
mekenlast Wednesday at 7:39 PM

Thanks for that - the GitHub app “helpfully” collapsed this comment (along with most of the others in the thread), so I was confused how the headline related to this issue.

baxtrlast Wednesday at 9:37 PM

That traffic is down can have at least two separate AI related causes:

1) Lower amount of impressions on the google search pages due to the AI answers

2) Lower amount of searches since people are using code generators

I wonder which one it is primarily.